Catanach’s Melbourne

Summer Trading Hours

Monday to Friday 10am to 4.30pm and Saturday 10am to 3pm

or by appointment

Phone: 03 9509 0311
Email: catanachs@catanachs.com.au
Webchat available 
1212 High Street
Armadale 3143
Victoria

 

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Catanach’s Jewellers offers free standard shipping Australia wide on purchases from our Online shop. During Covid-19 restrictions we are experiencing delivery delays.

Which payment methods are accepted in the Online Shop?

We accept Visa, Mastercard, American Express and PayPal

How secure is shopping in the Online Shop? Is my data protected?

We use the highest grade server security via SSL. Our website is regularly updated with security patches applied. We store any data collected behind a secure Admin only login area and never share data using insecure means.

What exactly happens after ordering?

You will receive an order confirmation via email once your order has been placed and payment made.

Upon dispatch of the goods from Catanach’s Jewellers the purchaser will receive an email with the shipment details.

Available goods will generally be dispatched within 3 business days from the date of purchase and delivered within 7 business days of the date of purchase although no guarantee can be given on the delivery date of goods purchased on this website.

Do I receive an invoice for my order?

Yes you will receive an order confirmation and tax invoice via email upon completion of your online purchase.

Send us an email

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we also welcome your question,suggestions and comments